What is the distance from Pan Pacific Hanoi to the city center?
The hotel is located approximately 3 km from the city center.
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Pan Pacific Hanoi, Hanoi
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Key details
About the Hotel
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
- Near Truc Bach Lake
Great
8.1
8.7
4.5
4.4
Loved by Pan Pacific Hanoi guests
"We stayed in a Deluxe room with stunning views of both the lake and the city."
"The rooftop bar has a great view onto the lake."
"The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special."
Pan Pacific Hanoi, a 5-star hotel with an 8.4/10 rating, features luxury accommodations and extensive amenities. Guests can enjoy specialties from
Rooms & Amenities
Rooms and serviced suites at Pan Pacific Hanoi feature tastefully furnished interiors and thoughtful amenities, including flat-screen TVs, minibars, and soundproofed walls. Some rooms offer
Dining Options
Dining options include
Business & Leisure
The hotel offers a
Location & Transportation
Located in Truc Bach Ward, Pan Pacific Hanoi positions guests near Hanoi's historical landmarks, including the
“The proximity to West Lake certainly enhances this property's appeal. I particularly like that the soundproofed rooms ensure tranquility. The Pacific Club rooms, with Executive Lounge access, are a smart choice, while the rooftop bar offers panoramic views-weather permitting, of course.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pacific Club Room
2 persons
380 sq. feet
1 King-size bed
Shower
Heating
room details
Studio Suite
2 persons
520 sq. feet
1 King-size bed
Shower
Heating
room details
Deluxe King Room Lake View
2 persons
380 sq. feet
1 King-size bed
Shower
Heating
room details
Studio Suite Balcony
2 persons
540 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Pan Pacific Hanoi presents a delightful array of dining options that blend local flavors with international culinary traditions. From family-friendly environments to chic lounges, each venue offers a unique cultural experience, ensuring that every meal is memorable and indulgent.
Pacifica
International, Asian, including Vietnamese and Seafood
Ambiance
Modern and family-friendly, featuring vibrant decor and comfortable seating.
Key Offerings
A diverse menu that includes Halal, Vegan, and Gluten-free options, showcasing a fusion of American, Japanese, Korean, Singaporean, and local Vietnamese dishes. Perfect for all-day dining.
Reservation
No
Daily from 06:00 to 22:00
Ming Restaurant
Cantonese and Asian
Ambiance
Modern oriental design with private dining rooms boasting impressive city views, ideal for family gatherings or intimate meals.
Key Offerings
A selection of vegetarian dishes in a warm setting, perfect for those seeking a taste of Cantonese flavors. A harmonious space for lunch and dinner.
Reservation
No
Monday to Sunday: 11:00 - 14:00 and 17:30 - 22:30
Location
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
Map view
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
1.4
mi
Landmark
Temple Of Literature
1.5
mi
Museum
Vietnam Military History Museum
1.3
mi
Lake
West Lake
1.7
mi
Pagoda
Quan Thanh Temple
3200 ft
Square
Ba Dinh Square
1.3
mi
Landmark
Truc Bach Lake
3700 ft
Pagoda
One Pillar Pagoda
1.6
mi
Park
Hanoi Botanical Garden
1.1
mi
Church
Cua Bac Church
4900 ft
Museum
Hoa Lo Prison
1.8
mi
Castle
Thang Long Imperial Citadel
1.4
mi
Landmark
Long Bien Bridge
1.5
mi
Landmark
Bach Ma Temple
1.3
mi
Landmark
Old City Gate
1.3
mi
Landmark
Hanoi Night Market
1.3
mi
Museum
Vietnam Fine Arts Museum
1.4
mi
Monument
Flag Tower of Hanoi
1.5
mi
Palace
Presidential Palace
1.4
mi
Church
Saint Joseph Cathedral
1.6
mi
Landmark
Temple of the Jade Mountain
1.6
mi
Landmark
Presidential Palace Historical Site
1.4
mi
Landmark
Ho Chi Minh's Stilt House
1.4
mi
Museum
Vietnamese Women's Museum
2.0
mi
Landmark
Hanoi Old Citadel
3400 ft
Theatre
Thang Long Water Puppet Theatre
1.5
mi
Gallery
54 Traditions Gallery
3800 ft
Museum
Ho Chi Minh Museum
1.6
mi
Park
Lenin Park
1.3
mi
Nearby
Pagoda
Tran Quoc Pagoda
1400 ft
Restaurants
Ming Restaurant
500 ft
1 Thanh Nien road
Pacifica
600 ft
1 Thanh Nien Road
Home Hanoi Restaurant
2500 ft
34 Chau Long Street Ba Dinh District
Sy Phu Restaurant
800 ft
5 Pho Truc Bach
The Coffee Bean & Tea Leaf
900 ft
28 Than Nienstr. Yen Phu Ward
Paris Baguette
1000 ft
B010 The Manor
Standing Bar
3200 ft
170 Tran Vu Street
Banh tom Ho Tay
1500 ft
1 Thanh Nien
Cua Hang An Uong Mau Dich So 37
2700 ft
37 Nam Trang Truc Bach Ward
Explore Hanoi
Explore Hanoi
Ho Chi Minh Mausoleum
5-minute drive
The final resting place of Vietnam's revolutionary leader, an emblematic site showcasing stunning architecture and historical significance.
Temple Of Literature
6-minute drive
A well-preserved Confucian temple, renowned for its beautiful architecture and serene gardens, celebrating Vietnam's educational heritage.
Vietnam Military History Museum
4-minute drive
This museum offers insightful exhibitions on Vietnam's military history, featuring artifacts, war memorabilia, and iconic aircraft.
Tran Quoc Pagoda
5 minutes walking
One of the oldest pagodas in Vietnam, located on an island in West Lake, showcasing impressive architecture and peaceful surroundings.
Hanoi Botanical Garden
20-minute walk
A peaceful retreat in the city, featuring lush landscapes and a variety of plant species; perfect for a relaxing stroll.
Ming Restaurant
2 minutes walking
A chic dining spot offering authentic Cantonese cuisine, noted for its dim sum and elegant atmosphere. Reservations recommended.
Home Hanoi Restaurant
10 minutes walking
Combining local flavors with a cozy atmosphere, this restaurant serves traditional Vietnamese dishes, catering to various diets.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Deborah
United States,
April
2025
5.8/10
My stay at Pan Pacific Hanoi was quite the experience! While the hotel itself had good features, like the spacious pool and gym, I found some aspects a bit lacking. The dining options were great but on the pricier side for Hanoi, and the location was tricky to navigate due to the heavy traffic. Overall, I had a good time and appreciated the friendly staff, especially at the Pacific Lounge.
Rooms
8.0
The rooms were tastefully decorated with large comfortable bathrooms and offered fantastic views. However, I did notice some signs of fading grandeur that suggested they might need a refresh soon.
Service
9.0
The staff exemplified customer service at its finest, always warm and welcoming. I felt appreciated throughout my stay.
Location
7.0
The location is near West Lake, perfect for walks, but the traffic made getting around a bit of a hassle. It's not too far from local attractions, which I appreciated.
Dining
7.0
The dining was great with a great selection, although breakfast wasn't free as expected. I enjoyed some meals, but with the prices, it felt a bit much compared to other dining options in the area.
Facilities
9.0
The facilities were fantastic. The gym was huge, and I really enjoyed the sauna. The pool was also a great place to unwind.
Mike
United States,
February
2025
7.2/10
I recently stayed at Pan Pacific Hanoi and my experience was quite mixed. The hotel boasts a great location with stunning views and a fantastic rooftop bar, but I had some hiccups with service and amenities. Overall, it has potential but could use some improvements.
Rooms
8.0
The room had a lovely view over the lakes, and I found it comfortable. However, I noticed that the in-room facilities felt a bit dated, and I had trouble charging my phone by the bed since there weren't enough power points.
Service
7.0
The staff were generally polite and helpful, especially the club room receptionist who was lovely. But I did experience some inconsistent service, like the missed turn-down service on my second night.
Location
9.0
The location is perfect, right in front of West Lake, making it convenient to explore the Old Quarter and nearby attractions. It's an ideal spot for both business and leisure.
Dining
8.0
Dining options were decent, especially the breakfast buffet, but I think they could add more variety to the menu since it was the same over my stay. There was a great rooftop bar, though, where I really enjoyed my evenings.
Facilities
7.0
The facilities are impressive, with a large gym and nice pool, but I felt let down by the room service quality. Some items, like the pancakes, didn't meet expectations.
Isaac
United States,
January
2025
6.2/10
I had a nice stay at the Pan Pacific Hanoi, enjoying the fantastic view of West Lake and the superb service that truly sets it apart. The room was lovely, though a bit dated in some areas. and while I appreciated the well-equipped gym and beautiful swimming pool, I did wish for more modern touches. Overall, it was a comfortable and relaxing experience, making it a solid choice for anyone visiting Hanoi.
Rooms
7.0
My room had a great view of the lake, but I found the decor slightly tired and the mattress not as comfortable as I expected from a five-star hotel. The amenities were adequate, but some felt outdated.
Service
9.0
The staff were incredibly friendly and helpful. they went above and beyond to cater to my needs, even assisting with my food delivery from Grab, which made my stay more convenient.
Location
8.0
I liked the hotel's location, as it provided a nice escape from the chaos of the old quarter while still being within walking distance of great neighborhoods. It was close to shops and cafes, which I found very convenient.
Dining
7.0
The dining options were delicious, with a good variety. but I felt there could be more choice for breakfast. The terrace bar was also perfect for enjoying a sunset, but the afternoon tea set could use some improvement in variety.
Facilities
6.0
The hotel offered great facilities including a fitness room and a nice swimming pool. However, elements like the switch plates and room amenities felt reminiscent of the early 2000s, which was a bit disappointing for a luxury hotel.
George
United States,
January
2025
5.8/10
My stay at Pan Pacific Hanoi was pleasant overall. The location offered a lovely view of the lake, although it was a bit far from the central attractions. The service was excellent, especially from the concierge team, who were always helpful. However, the room I stayed in had some old fixtures and the comfort level of the bed could be improved.
Rooms
7.0
The room provided a stunning view of the lake. yet it felt somewhat dated with an awkward bathroom setup. The mattress wasn't as comfortable as I had hoped, but the room size was decent.
Service
9.0
The staff were friendly, kind, and very attentive. I appreciated their extra efforts, like fulfilling my dining requests by the pool. The concierge, Tuan, was especially helpful.
Location
7.0
The hotel is situated in a nice area with beautiful views. However, it is a bit removed from the busy city center, making cabs necessary for outings.
Dining
8.0
Dining options were quite good, with a nice variety. The breakfast buffet was well-stocked, though I felt the menu could use more diversity over my stay.
Facilities
7.0
The facilities, including the pool and gym, were impressive. However, the gym was small and divided into two areas.
Brad
United States,
December
2024
7.0/10
My stay at Pan Pacific Hanoi had its ups and downs. I appreciated the friendly staff and the very nice dining experience at the Ming Restaurant. However, the hotel felt quite dated, and I had to change rooms due to unpleasant odors. Overall, I left feeling mixed about my experience, particularly after checking out early.
Rooms
5.0
The rooms were rather dated and small. I faced issues like lingering cigarette smells and awkward bathroom setups. The view of West Lake was beautiful, but the overall ambiance didn't live up to expectations.
Service
8.0
The service was really good. Each staff member, particularly Tien and Hann, was friendly and very attentive. They went above and beyond to make me feel welcome.
Location
7.0
The hotel's location was convenient, just a short distance from the Old Quarter. It provided a peaceful environment away from the bustling city center.
Dining
9.0
Dining at the Ming Restaurant was a highlight. The food was some of the best I had in Vietnam, and the Pacific Lounge offered an excellent variety of snacks and drinks. I particularly enjoyed the poached eggs for breakfast!
Facilities
6.0
The facilities, including the pool and gym, were impressive. However, other aspects like the hot shower left something to be desired.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Pan Pacific Hanoi provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese
Year renovated:
2011
Number of floors:
20
Number of rooms:
236
Former name
Sofitel Plaza Hanoi
FAQs
About Pan Pacific Hanoi
How far is Pan Pacific Hanoi from Noi Bai International Airport?
Pan Pacific Hanoi is 25 km from Noi Bai International Airport.
What check-in and check-out times does Pan Pacific Hanoi have?
Check-in is at 14:00 and check-out is at 12:00.
Does Pan Pacific Hanoi have a restaurant on-site?
The hotel features Ming Restaurant, which serves authentic dim sum dishes and a variety of Chinese delicacies.
What dining options are available near Pan Pacific Hanoi?
Nearby restaurants include Summit Lounge, Song Hong Bar, and Tu Bi Vegan Restaurant, all located within 0.5 km.
What amenities are offered in the rooms at Pan Pacific Hanoi?
Rooms feature a flat-screen LCD TV, minibar, air conditioning, and en suite bathrooms with French bathroom amenities.
Is free Wi-Fi available at Pan Pacific Hanoi?
The hotel offers complimentary Wi-Fi throughout the property.
What recreational facilities can guests enjoy at Pan Pacific Hanoi?
Guests have access to an indoor heated all-season swimming pool, spa, and fitness center.
Is parking available at Pan Pacific Hanoi?
Private parking is available on-site for free, without the need for a reservation.
Does Pan Pacific Hanoi offer business services?
The hotel provides a business center and versatile meeting spaces for corporate events.
What spa services does Pan Pacific Hanoi offer?
The spa offers a range of services including massages, facials, and wellness treatments.
Are there any specific accessibility features at Pan Pacific Hanoi?
The hotel provides wheelchair access and other accessible features to accommodate guests with limited mobility.
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