Pan Pacific Hanoi Hotel, Hanoi
115US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier King Room
Max:
2 persons
380 sq. feet
Bed options:
1 King Size Bed
Lake view
Shower
Heating
room details
Check Prices
Club King Room
Max:
2 persons
380 sq. feet
Bed options:
1 King Size Bed
Landscape view
Shower
Heating
room details
Check Prices
Premier King Suite with Executive lounge access
Max:
2 persons
650 sq. feet
Bed options:
1 King Size Bed
Lake view
Shower
Heating
room details
Check Prices
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
Map view
1 Thanh Nien Road,
Hanoi,
Vietnam,
0,
Ha Noi Municipality
City landmarks
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.4
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.5
mi
Museums
Vietnam Military History Museum
1.3
mi
Lake
West Lake
1.7
mi
Pagoda
Quan Thanh Temple
3200 ft
Square
Ba Dinh Square
1.3
mi
Quan Thanh Street
Truc Bach Lake
3700 ft
Pagoda
One Pillar Pagoda
1.6
mi
Parks
Hanoi Botanical Garden
1.1
mi
Church
Cua Bac Church
4900 ft
Museums
Hoa Lo Prison
1.8
mi
Castle
Thang Long Imperial Citadel
1.4
mi
Tran Nhat Duat Street
Long Bien Bridge
1.5
mi
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
1.3
mi
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
1.3
mi
Hang Duong
Hanoi Night Market
1.3
mi
Museums
Vietnam Fine Arts Museum
1.4
mi
Monuments and Landmarks
Hanoi Flag Tower
1.5
mi
Palace
Presidential Palace
1.4
mi
Church
Saint Joseph Cathedral
1.6
mi
Dinh Tien Hoang St.
Temple of the Jade Mountain
1.6
mi
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.4
mi
So 1 Ngo Bach Thao
Ho Chi Minh's Stilt House
1.4
mi
Museums
Vietnamese Women's Museum
2.0
mi
Phan Dinh Phung Street
Hanoi Old Citadel
3400 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1.5
mi
Gallery
54 Traditions Gallery
3800 ft
Museums
Ho Chi Minh Museum
1.6
mi
Parks
Lenin Park
1.3
mi
Nearby
Pagoda
Tran Quoc Pagoda
1400 ft
Restaurants
Ming Restaurant
500 ft
1 Thanh Nien road
Pacifica
600 ft
1 Thanh Nien Road
Home Hanoi Restaurant
2500 ft
34 Chau Long Street Ba Dinh District
Sy Phu Restaurant
800 ft
5 Pho Truc Bach
The Coffee Bean & Tea Leaf
900 ft
28 Than Nienstr. Yen Phu Ward
Paris Baguette
1000 ft
B010 The Manor
Standing Bar
3200 ft
170 Tran Vu Street
Banh tom Ho Tay
1500 ft
1 Thanh Nien
Cua Hang An Uong Mau Dich So 37
2700 ft
37 Nam Trang Truc Bach Ward
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.0
Location
7.6
Service
8.4
Dining
7.8
Deborah
United States of America,
April
2025
5.8/10
My stay at Pan Pacific Hanoi was quite the experience! While the hotel itself had good features, like the spacious pool and gym, I found some aspects a bit lacking. The dining options were great but on the pricier side for Hanoi, and the location was tricky to navigate due to the heavy traffic. Overall, I had a good time and appreciated the friendly staff, especially at the Pacific Lounge.
Rooms
8.0
The rooms were tastefully decorated with large comfortable bathrooms and offered fantastic views. However, I did notice some signs of fading grandeur that suggested they might need a refresh soon.
Service
9.0
The staff exemplified customer service at its finest, always warm and welcoming. I felt appreciated throughout my stay.
Location
7.0
The location is near West Lake, perfect for walks, but the traffic made getting around a bit of a hassle. It's not too far from local attractions, which I appreciated.
Dining
7.0
The dining was great with a great selection, although breakfast wasn't free as expected. I enjoyed some meals, but with the prices, it felt a bit much compared to other dining options in the area.
Facilities
9.0
The facilities were fantastic. The gym was huge, and I really enjoyed the sauna. The pool was also a great place to unwind.
Mike
United States of America,
February
2025
7.2/10
I recently stayed at Pan Pacific Hanoi and my experience was quite mixed. The hotel boasts a great location with stunning views and a fantastic rooftop bar, but I had some hiccups with service and amenities. Overall, it has potential but could use some improvements.
Rooms
8.0
The room had a lovely view over the lakes, and I found it comfortable. However, I noticed that the in-room facilities felt a bit dated, and I had trouble charging my phone by the bed since there weren't enough power points.
Service
7.0
The staff were generally polite and helpful, especially the club room receptionist who was lovely. But I did experience some inconsistent service, like the missed turn-down service on my second night.
Location
9.0
The location is perfect, right in front of West Lake, making it convenient to explore the Old Quarter and nearby attractions. It's an ideal spot for both business and leisure.
Dining
8.0
Dining options were decent, especially the breakfast buffet, but I think they could add more variety to the menu since it was the same over my stay. There was a great rooftop bar, though, where I really enjoyed my evenings.
Facilities
7.0
The facilities are impressive, with a large gym and nice pool, but I felt let down by the room service quality. Some items, like the pancakes, didn't meet expectations.
Isaac
United States of America,
January
2025
6.2/10
I had a nice stay at the Pan Pacific Hanoi, enjoying the fantastic view of West Lake and the superb service that truly sets it apart. The room was lovely, though a bit dated in some areas. and while I appreciated the well-equipped gym and beautiful swimming pool, I did wish for more modern touches. Overall, it was a comfortable and relaxing experience, making it a solid choice for anyone visiting Hanoi.
Rooms
7.0
My room had a great view of the lake, but I found the decor slightly tired and the mattress not as comfortable as I expected from a five-star hotel. The amenities were adequate, but some felt outdated.
Service
9.0
The staff were incredibly friendly and helpful. they went above and beyond to cater to my needs, even assisting with my food delivery from Grab, which made my stay more convenient.
Location
8.0
I liked the hotel’s location, as it provided a nice escape from the chaos of the old quarter while still being within walking distance of great neighborhoods. It was close to shops and cafes, which I found very convenient.
Dining
7.0
The dining options were delicious, with a good variety. but I felt there could be more choice for breakfast. The terrace bar was also perfect for enjoying a sunset, but the afternoon tea set could use some improvement in variety.
Facilities
6.0
The hotel offered great facilities including a fitness room and a nice swimming pool. However, elements like the switch plates and room amenities felt reminiscent of the early 2000s, which was a bit disappointing for a luxury hotel.
George
United States of America,
January
2025
5.8/10
My stay at Pan Pacific Hanoi was pleasant overall. The location offered a lovely view of the lake, although it was a bit far from the central attractions. The service was excellent, especially from the concierge team, who were always helpful. However, the room I stayed in had some old fixtures and the comfort level of the bed could be improved.
Rooms
7.0
The room provided a stunning view of the lake. yet it felt somewhat dated with an awkward bathroom setup. The mattress wasn't as comfortable as I had hoped, but the room size was decent.
Service
9.0
The staff were friendly, kind, and very attentive. I appreciated their extra efforts, like fulfilling my dining requests by the pool. The concierge, Tuan, was especially helpful.
Location
7.0
The hotel is situated in a nice area with beautiful views. However, it is a bit removed from the busy city center, making cabs necessary for outings.
Dining
8.0
Dining options were quite good, with a nice variety. The breakfast buffet was well-stocked, though I felt the menu could use more diversity over my stay.
Facilities
7.0
The facilities, including the pool and gym, were impressive. However, the gym was small and divided into two areas.
Brad
United States of America,
December
2024
7.0/10
My stay at Pan Pacific Hanoi had its ups and downs. I appreciated the friendly staff and the very nice dining experience at the Ming Restaurant. However, the hotel felt quite dated, and I had to change rooms due to unpleasant odors. Overall, I left feeling mixed about my experience, particularly after checking out early.
Rooms
5.0
The rooms were rather dated and small. I faced issues like lingering cigarette smells and awkward bathroom setups. The view of West Lake was beautiful, but the overall ambiance didn't live up to expectations.
Service
8.0
The service was really good. Each staff member, particularly Tien and Hann, was friendly and very attentive. They went above and beyond to make me feel welcome.
Location
7.0
The hotel's location was convenient, just a short distance from the Old Quarter. It provided a peaceful environment away from the bustling city center.
Dining
9.0
Dining at the Ming Restaurant was a highlight. The food was some of the best I had in Vietnam, and the Pacific Lounge offered an excellent variety of snacks and drinks. I particularly enjoyed the poached eggs for breakfast!
Facilities
6.0
The facilities, including the pool and gym, were impressive. However, other aspects like the hot shower left something to be desired.
Access exclusive early booking discounts.
Choose your spa escape today!
